Corey & Todd were great. Did a very professional job and left the grass in perfect condition. Almost could not tell where it was disturbed by digging. An amazing job.
Bill W.
4/29/2021
COREY and RAY were awesome! SUPER FRIENDLY and KNOWLEDGEABLE. Got the job done and referred me to the right person to help me out with the other problem I am having with the pump itself. Thanks a million guys! This was my very first septic experience and you guys informed me very well.
Kimberly
3/24/2021
Brockwell’s did a routine septic tank cleaning service for me. Everyone was very friendly & helpful (particularly with all of my questions as a new home owner). They responded quickly and communicated well about my service. I really appreciated the phone call updates from Ray when he arrived & was finished. Great customer service. Very happy with Brockwell’s overall!
Emily
3/3/2021
Corey/Eli very personable and polite. Got right to work and finished in no time in spite of the pouring rain. This is our 2nd time with Brockwell's and will use them again.
Joan
8/14/2020
It went very well. Corey and Eli were very professional and efficient. Corey thoroughly inspected the system to determine the drainage problem wasn't due to the septic system. I love the new Kenworth truck! My 83 year old mother commented on how clean the guys and their truck were.
Jean Garrett S.
4/25/2020
I used Brockwell's to stay in compliance with the Chesapeake Bay Water Shed regulations a few years ago. So when my septic alarm went off causing me to panic I immediately called them. James called me back on a Sunday and explained that servicing septic pumps wasn't really something he did anymore but that he was willing to try to help me troubleshoot. He talked me and my husband through checking our pump. We know nothing and he was patient and attentive. He took valuable time to help and even recommended someone to help us. He put my mind at ease and that's something that is priceless. I highly recommend this company. The customer service is unbeatable.
Amber M.
7/22/2019
The rain for months has taken a toll on our septic and we have become a frequent customer of Brockwell Septic. Bruce and Corey are both great people and the Brockwell service is professional and reliable.
Joanne
3/7/2019
Bruce saved the day coming out on Sunday!!! And he was very upbeat (mind you we called him out on Sunday) and professional. They charged more for the weekend service - but still I felt the charges were reasonable. Brockwell will remain our septic service provider of choice. Thank you Bruce and the entire Brockwell team!
Joanne T.
1/28/2019
Corey and Lou came to service our septic tank. They found a clog and didn't give up until they cleared it. Both were very pleasant and did a wonderful job.
Nancy G.
12/8/2018
I have had an ongoing problem for a while. Bruce arrived and solved the problem immediately. James arrived a short time later with repair materials. They worked quickly and efficiently to spare me greater labor charges-which I greatly appreciated. Very intelligent and outstanding employee with an outstanding company. A very hearty thanks to James (owner) and Bruce.
Russ J.
10/31/2018
An excellent Company with exceptional Customer Service. From Patti in the office to the nice young man who came to my house. Corey was professional and hard working. Explained to me what the problem was and came back later in the day to get the pipe installed that was needed. Fast and efficient. Thank you so much Brockwell for a job well done!!!
Mary W.
10/4/2018
I woke up this morning to a backed up system. They sent Corey out as quick as they could. I explained to Corey where I thought my lid was located, and despite my best efforts to mislead him, he found the opening in short time. Corey is very friendly and knowledgeable of the business. Thanks for the quick service.
Bill C.
9/15/2018
Corey came to my house on 5-31-18 and did an excellent job and found what the problem was the t pipe was clogged and he unclogged it and found roots and reccomened root killer I just had plumbers out to fix the problem and they did not do a good job so if you need a septic service call brockwell they will treat you right thanks for a job well done.
Amy W.
7/18/2018
This company is the best. Their customer service is superior and always looking to support me in my time of need. Thank you for always getting us PUMPED!!! You are the best!!!.
Clearr V.
1/20/2018
techician arrived on time, got the job done in a timely manner. if you need crap pumped, brockwell's can get-r-done.
Rick G.
7/28/2017
Answering Service After Hours
Virginia Contractor’s License Class A, SDS Specialty, # 2705039770
Master Alternative Onsite Sewage System Operator License, #1942001158
Master Conventional Onsite Sewage System Installer License, #1944001407